Refund Policy
We want you to be satisfied with the art consulting services of ART ASSOCIATES. This policy explains how to request a refund for services purchased from us. Effective date: 2026-10-23.
Refund period
You may request a refund within 30 days of purchase.
How to request
E-mail [email protected] with your order number, or call +13106528272. Please include a short description of your request.
We answer within 2 business days.
How you are refunded
Refunds go back to the original payment method within 5–10 business days after approval.
Card statements may take one or two billing cycles to show the refund.
Exceptions
Custom-made or personalized items cannot be returned, except in case of defect.
Artwork bought from third parties
This policy covers the services you pay ART ASSOCIATES for.
Returns or exchanges of artwork bought directly from artists, galleries or other sellers follow that seller's policy, unless otherwise agreed in writing. We are happy to help you contact the seller.
Contact
ART ASSOCIATES, LLC · [email protected] · +13106528272 · 1880 CENTURY PARK EAST., SUITE 1600.